CloudFerro teams

The Cloud team is responsible for providing and maintaining the basic mechanisms of the virtual environment: the computing power, the network that allows them to communicate with each other and the associated systems that connect all the components to each other.

Monitoring is like a radar for a spacecraft - without it, it is easy to get lost in the endless space of problems. The monitoring team exists to keep an eye on the health of systems, enabling the detection of potential failures before they become disasters. In the event of a failure, we pinpoint the location of the incident to the operations teams, enabling rapid repair. We build and maintain the infrastructure to keep our monitoring running smoothly.

We implement solutions for monitoring and alerting. We handle security configuration, monitoring of alert-connected systems, implementation of security patches, proactive threat response and vulnerability scanning.

We create and develop advanced distributed systems. Their task is to provide services for the extensive processing of satellite data, of which we collect and catalogue vast quantities. In order for our systems to work efficiently, we need services to retrieve, describe and record this data. To this end, we are building and continuously developing platforms to access, search and upload this data. In addition, we are providing users with separate services to run dedicated algorithms for processing satellite data.

Our task is to ensure the smooth and reliable deployment of applications and infrastructure. The main purpose of the DevOps team's existence is to integrate application development activities and operations, enabling an automated and efficient deployment environment, mainly on Kubernetes clusters. The DevOps team provides CI/CD tools to facilitate and automate the building, testing and deployment of applications. We also take care of monitoring the performance of clusters and applications, providing metrics, alerts and log collection to help identify and diagnose failures.

At CloudFerro, our Network Operations Center (NOC) is not just a place for monitoring and managing networks – it's the core of our operations, ensuring that our infrastructure runs seamlessly 24/7/365. Our NOC team also operates as an integrated Security Operations Center (SOC), overseeing security protocols and maintaining the highest level of protection for our systems. 

We work around the clock in a rotating shift system, with shifts ranging from 8 to 24 hours, ensuring that we are always prepared to respond to potential challenges. Our mission is simple yet crucial: detect anomalies, mitigate their impact, and maintain the uninterrupted flow of our services. In other words, we ensure that when things go wrong, our clients never notice – because we are already resolving the issue.

We are involved in the operational maintenance of our projects. Where the work of the Project Manger ends with the handover of the project, this is where the work of the Service Delivery Manager begins. We are the First Point of Contact for our clients and consultants. We prepare monthly, quarterly and annual reports.

Data Repository Support team is the keystone of our operations, ensuring that Earth Observation (EO) data is accessible, accurate, and actionable for our clients. We perform an essential function in maintaining transparency and accessibility of information, effectively solving all data-related issues, which gives our clients assurance that their resources are not only up-to-date but also precisely tailored to their needs.

By ensuring that EO data are ready for use and meet the highest quality standards, we are continuously optimizing and refining our processes, which allows us to effectively manage complex data sets. Our constant pursuit of improvement and attention to detail mean we not only respond to changes but actively shape them, always staying a step ahead of market needs. 

CloudFerro Product Management team is in charge of ensuring that our product offer provides optimal experience for our clients. This starts with building business requirements based on the technology trends and commercial field. We ensure that the component teams have good understanding of the vision behind our product roadmaps. We are also involved in the delivery of the solutions that often involve multiple teams e.g. Business Development, Data Science, Software Development, System Engineers, Customer Support. We ensure that the individual contributions behind these efforts translate to best overall result and value for our clients.

The main goal of the Marketing Department is to build CloudFerro's brand , demonstrate the company’s industry thought leadership, generate leads and support the CloudFerro projects with marketing tactics.
 
We conduct a number of activities in scope of communication, PR and customer research. These include communication in media and social media, direct marketing, digital campaigns promoting our services and initiatives, and the development of web portals with services for our clients. We also organise the participation of company representatives  at numerous conferences, events and workshops, where our experts share their knowledge and present innovative approaches to storing, processing and analysing large data sets, sustainable cloud services, our contribution to Europe's technological sovereignty and the use and development of open-source technologies.

Our department takes part in building strong teams and actively supports CloudFerrians' professional development. We are convinced that high qualifications and a close-knit team are the most important pillars of the company's growth. We make sure that both new and long-standing employees feel cared for and understood. We take numerous measures to foster a good team atmosphere and employee integration, and we support the professional development of our employees. No less important aspects of our work are topics related to payroll, ensuring correct employee documentation or making sure that benefits are in place.