CloudFerro is a provider of cloud data processing services. It provides and supports cloud computing for specialized markets, including the European space industry, climate research and science.
It has extensive experience in storing and processing large data sets, including multi-petabyte Earth observation satellite data repositories. CloudFerro solutions are used by leading companies and scientific institutions in Europe from various market sectors that process large data sets: European Space Agency (ESA), EUMETSAT, European Center for Medium-Range Forecasts (ECMWF), Mercator Ocean International, German Aerospace Agency (DLR), EGI and many others.
We are looking for trainees to join our team as a :
Customer Support trainee
What will your daily tasks look like?
- Preparing documentation for the most frequently asked questions.
- Internship in first-line technical support — handling customer requests via electronic channels.
- Conducting new technical tests in an environment similar to the customer environment.
- Providing internal technical support.
- Preparing user guides for customers on how to use new services.
- Preparing instructions for employees.
What do we expect from you?
- Higher education degree or ongoing studies in IT or a related field.
- Attention to detail and good time management skills.
- Communicative level of English.
What do we offer?
- A paid internship in an on-site work model, with the possibility of hybrid work.
- Flexible internship hours.
- Learning from specialists in their field.
- Participation in interesting and developing projects.
- Work with new technologies and full IT support.
- An informal and friendly working atmosphere in our office in the atmospheric Powiśle district.
Your team for the internship
Customer Support
We play a vital role in providing comprehensive support to our customers, enabling them to use satellite data without any disruption. Our main goal is to quickly and efficiently resolve any issues that may arise during the use of our services.
Want to know more?
Feel free to contact our recruitment team:
